Delivery & Returns

 

Delivery

I offer free postage on all UK orders. 

Most things are made to order so please allow around 4 weeks for your jewellery to reach you, and longer for bespoke pieces. However, I do occasionally have stock of some items so if you need a speedier turnaround, please just get in touch as I will always try to help.

I post everything out using Royal Mail next day guaranteed service.

 

Returns

Bespoke commissions and engraved items are not able to be returned unless they are faulty.

All other items may be returned within 2 weeks of receipt.  I want you to feel confident ordering from me so if something isn't quite right then get in touch for a refund or an exchange. If you're not happy, I'm not happy! Just send me an email letting me know what the problem is and then post back to me, safely and securely, ideally using a tracked service. 

 

 

Gift Wrap

Did you know I can gift wrap your jewellery - and for free! Just add it to your basket. I can also include a handwritten note - a personal message from you to your recipient. Write it down in the notes box at checkout - or drop me an email after you've placed your order.

Please note that gift wrap paper will vary - but it will always look lovely!